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Q: How do I set up an account?

A: By contacting Basics Office Supply at 865-429-9090 or by filling out the online Signup form.

Q: What forms of payment does Basics Office Supply accept?
A: Currently, only customers with in-house credit accounts or a credit card on file can place orders online. Contact us for more information about setting up a cash or house account

Q: I have an account but need more instructions on how to place orders online.
A: Email Andy Lunsford or call him at 865-429-9090

Q: Is the price that's online the price I pay? Is it discounted?
A: Yes, the price that's online is the price you pay. As a valued customer with an in-house credit account, all prices on the website have already been discounted for your convenience.

Q: How do I return an item?
A: Call 865-429-9090 and we will arrange for a pickup of the item being returned.